Terms Of Use
Hapzo Terms of Use
Welcome to Hapzo. These Terms of Use govern your access to and use of the Hapzo website, products, and services. By accessing or using our website, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, please discontinue using the website.
1. Use of the Website
The Hapzo website is intended for lawful use only. By using this website, you agree not to engage in activities that may harm, disrupt, or interfere with the operation of the website or other users’ access. You must not attempt to gain unauthorized access to any part of the website or its systems.
2. User Information
When placing an order or submitting information on the Hapzo website, you agree to provide accurate, complete, and current information. You are responsible for maintaining the accuracy of your contact and shipping details to ensure successful order processing and delivery.
3. Product Information
Hapzo makes every effort to ensure that product descriptions, images, and prices are accurate and up to date. However, minor differences in color, design, or appearance may occur due to display settings, lighting conditions, or customization.
4. Customized Products
Certain products offered by Hapzo may be personalized or customized according to the details provided by the customer. It is the customer's responsibility to ensure that the customization details such as names, messages, or images are correct before confirming the order. Hapzo will not be responsible for errors submitted by the customer.
Customized products are generally non-returnable unless they arrive damaged or defective.
5. Orders and Payments
All orders placed through the Hapzo website are subject to acceptance and availability. Payments must be completed through the secure payment methods available on the website. Hapzo reserves the right to cancel or refuse any order in case of pricing errors, suspected fraud, or product unavailability.
6. Shipping and Delivery
Orders are typically processed within 1–3 business days and delivered within an estimated 3–7 business days depending on the location. Delivery times may vary due to courier services, location, or unforeseen circumstances.
7. Returns and Replacements
Customers may request a return within 7 days of receiving an eligible product. Customized products are non-returnable except in cases where the item is damaged or defective. Customers must provide photo proof and contact Hapzo through email or WhatsApp for return or replacement requests.
8. Intellectual Property Rights
All content available on the Hapzo website, including logos, graphics, product images, text, and design elements, is the intellectual property of Hapzo and is protected by applicable copyright and trademark laws. Unauthorized copying, reproduction, or distribution of this content is strictly prohibited.
9. Limitation of Liability
Hapzo will not be liable for any indirect, incidental, or consequential damages resulting from the use of the website or purchased products. Our liability is limited to the amount paid for the specific product purchased.
10. Privacy and Data Protection
Customer information collected through the website is handled according to the Hapzo Privacy Policy. By using the website, you agree to the collection and use of your information as described in the Privacy Policy.
11. Modifications to the Terms
Hapzo reserves the right to update or modify these Terms of Use at any time without prior notice. Continued use of the website after changes have been made indicates acceptance of the updated terms.
12. Governing Law
These Terms of Use are governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this website will be subject to the jurisdiction of the appropriate courts in India.
13. Contact Information
If you have any questions or concerns regarding these Terms of Use, please contact us:
Email: hello@hapzo.in
WhatsApp: +91 9567666401
By using the Hapzo website, you acknowledge that you have read, understood, and agreed to these Terms of Use.